Queenstown Airport Guide to Queenstown Airport (ZQN)

Queenstown Airport Services

Queenstown Airport has plenty of services to accommodate their passengers while waiting for their flight.

Within the airport terminals you can find food & drink and leisure services such as restaurants, cafés, shops, etc.



Find ATMs along Queenstown Airport terminal premises.

First Aid room

For any medical assistance you may need, the First Aid Room is at your disposal. Find it next to the Airport Information Desk, located facing the International Meet and Greet in the ground level.

Parenting room

Find dedicated spaces to parenting with all you need to care your baby free of charge: microwave, toys and change tables. There is a Parents Room next to the Airport Information Desk and another one once clearing security screening, in the international boarding gates lounge.

Information desk

At the Airport Information desk, you can get any information you may require about the airport, its services, facilities, etc. Find it at the International Meet and Greet lounge.

Police station

There is a police station at the International Meet and Greet lounge, close to the International Arrivals Exit.

Lost & found

Have you lost any item? For belongings lost on aircraft, please contact to your airlines. For lost items in the terminal, you should ask at the Airport Information Desk. For more information, please contact: +64 3 450 9031 | infodesk@queenstownairport.co.nz | For lost passports, please contact to the Airport Police: +64 3 4092 073.

Currency exchange

Regarding Currency Exchange services, there is a Travelex office at both International Arrivals and in the main airport terminal.

Some of the services offered are:

- Rental Car Park
- Car rental booths
- Coach Park
- Lockers
- Transfers zone
- Air NZ Service Desk
- Retail concessions
- ATMs
- Toilets
- Water fountain
- Public carpark
- Public phone
- Parenting room
- Oversized Baggage Area
- Baggage service
- Police Station
- Information desk
- Administration Office
- Free Wi-Fi connection
- Disabled toilets
- Lost & found
- Biosecurity
- Food and drink concessions
- Security Check
- Security Screening
- Currency exchange
- Internet kiosks
- Post box
- Bookshop
- Meeting Rooms
- Duty free shops
- First Aid room