Queenstown Airport Informational Guide to Queenstown Airport (ZQN) - Non Official

Queenstown Airport Services


Find ATMs along Queenstown Airport terminal premises.


At ZQN Airport there is free Wi-Fi. 

First Aid room

For any medical assistance you may need, the First Aid Room is at your disposal. Find it next to the Airport Information Desk, facing the International Meet and Greet in the ground level.

Parenting room

Find dedicated spaces to parenting with all you need to care your baby free of charge: Microwave, toys and change tables.

There is a Parents Room next to the Airport Information Desk and another one after clearing security screening, in the international boarding gates lounge.

Information desk

At the Airport Information desk you can get any information you may require about the airport, its services, facilities, etc.

Find it at the International Meet and Greet lounge.

Police station

There is a police station at the International Meet and Greet lounge, close to the International Arrivals Exit.

Lost & found

Have you lost any item? For belongings lost on aircraft, please contact your airline. For lost items at the terminal, you should ask the Airport Information Desk.

For more information, please contact:

+64 3 450 9031 | infodesk@queenstownairport.co.nz |

For lost passports, please contact to the Airport Police: +64 3 4092 073.

luggage storage 

There are lockers available at Queenstown Airport. 

smoking area

Passengers have a smoking area located outside the Airport. 


- Lockers
- Retail concessions
- Toilets
- Water fountains
- Public phones
- Baggage services
- Administration Office
- Disabled toilets
- Biosecurity
- Food and drink concessions
- Currency exchange
- Internet kiosks
- Post box
- Bookshop
- Meeting Rooms
- Duty free shops
- First Aid room


Manaia Lounge: International Terminal. Hours vary. Services: Drinks, snacks, food, Wi-Fi,among others. 

Air New Zealand Regional Lounge:  Main Terminal. Open from 05:30 am to last departure. Services: Food, Wi-Fi, snacks, drinks, TV, Internet Terminals, among others.

Purchase your pass for Queenstown Airport lounges